The box was damaged in shipping and the product leaked all over the place. I was not able to use it. I sent you two emails about this and never received a response. So, I just threw it out. I am disappointed in the customer service.
Hello Elaine,
Thank you for sharing your experience, and we sincerely apologize for the inconvenience and frustration this caused. Your emails were unfortunately routed to our spam folder, which resulted in a delayed response, we truly regret this.
Now that we’ve located your message, a replacement will be shipped and we will be reaching out to you directly with the shipping details. There’s nothing further you need to do.
Thank you for your patience, and we appreciate the opportunity to make this right.
— Roses Natural Team
These products are fabulous! I love the fabric softener and the detergent so much!!!
Love the patchouli laundry detergent- smell is wonderful and last through the day
I would give it a 5 but sadly the scent doesn’t linger as long as I hoped. Great alternative to be more eco friendly. All of their products are great!